Frequently Asked Questions

Job-Dox is an AI-powered operations intelligence platform purpose-built for restoration contractors. Founded in 2013 by people who've actually run restoration companies, Job-Dox turns everyday project data into actionable intelligence — giving small crews the operational advantage of companies ten times their size. Think of it as your AI back-office manager that never sleeps.

Job-Dox is primarily built for restoration contractors — water damage, fire and smoke, mold remediation, and related trades. If you're running 8 to 60 employees and you're too busy running jobs to run your business, Job-Dox was designed specifically for you. We also serve home services, construction, plumbing, electrical, roofing, flooring, and painting contractors.

Getting started is simple. Sign up for a free 28-day trial or book a live demo to see the platform in action. When you're ready to commit, our $1,000 white-glove onboarding team sets up your entire workspace, configures AI workflows, and trains every member of your crew — PMs, field techs, and office admins. No DIY required. You'll be up and running within a week.

Yes! We offer a full 28-day free trial so you can experience the platform before committing. No credit card required to start. You'll get access to all core features so you can see exactly how Job-Dox transforms your operations.

Our white-glove onboarding is a complete, done-for-you setup. We build your entire workspace — custom AI configuration, workflow automation, project templates, and more. Then we train your entire crew: every PM, field tech, and office admin gets hands-on training. Finally, we activate your AI — automated alerts, smart scheduling, and predictive project health scoring start working for you immediately. Contractors don't want to configure software. We do it all for you.

Most companies are fully up and running within one week. Unlike enterprise platforms that take 3–6 months to implement, our team handles everything quickly because we know the restoration industry inside and out. We've been doing this since 2013.

Absolutely not. Job-Dox was designed for contractors, not IT professionals. Our AI speaks contractor, not consultant. The platform is intuitive, and our onboarding team handles all the technical setup. If you can use a smartphone, you can use Job-Dox.

Your data already knows what's wrong — Job-Dox helps you see it. Our AI provides predictive project health scoring (catching budget overruns before they happen), CRM pattern recognition (identifying your most profitable referral sources), automated back-office intelligence (the equivalent of a $50K office manager for about $50/month per user), and crew utilization analytics to optimize scheduling and reduce downtime.

Most project management tools are generic — built for any industry. Job-Dox is the only AI operations platform purpose-built for restoration. We speak your language: scopes, moisture readings, equipment tracking, insurance documentation, program work. Our AI was trained on over a decade of real restoration data. Plus, at roughly $50/user per month with $1,000 white-glove setup, we're a fraction of the cost of enterprise alternatives that charge $750+/month and take months to implement.

Yes. Data security is a top priority. Your data is encrypted in transit and at rest, hosted on secure cloud infrastructure, and never shared with third parties. Your AI insights are generated from your data alone — we don't mix data between companies. See our Privacy Policy for full details.

Job-Dox pricing is designed to be accessible for small and mid-size restoration companies. Plans start at approximately $50 per user per month — a fraction of what you'd pay for a full-time office manager or an enterprise-grade platform. The $1,000 white-glove onboarding is a one-time fee that covers complete setup, configuration, and crew training. Visit our pricing section for current plan details.

The average restoration company loses $127,000 per year on jobs they can't see — underbilling, missed change orders, and scope creep. Job-Dox customers typically see a 21% increase in profit margins through better job visibility and AI-powered billing tools. Combined with time savings from automation, most companies see a positive ROI within the first month. Use our ROI calculator to estimate your specific savings.

We offer both monthly and annual billing options. There are no long-term contracts required — you can cancel at any time. We believe our platform should earn your business every month, not lock you in with a contract.

We offer multiple support channels including email, phone (1.888.983.9834), and in-app support. Because we're built by restorers, our support team actually understands your business — you won't be talking to someone reading from a generic script. We also offer ongoing training resources and our AI on the Job podcast for tips on leveraging AI in your restoration business.

Yes. Job-Dox is designed to work with the tools restoration contractors already rely on. We offer integrations with popular accounting software, CRM platforms, and industry-specific tools. During white-glove onboarding, our team will help configure these integrations so everything works seamlessly from day one.

We'd love to hear from you! Call us at 1.888.983.9834, email info@job-dox.com, or book a live demo to get all your questions answered by someone who's actually worked in the restoration industry.